Q
What main product categories does Urovia supply?
A
We cover 8 major lines including Airway Management, Women's Health, Medical Visualization, Dermatology & Aesthetic, Medical Imaging, Infusion & Medication, Patient Monitoring, Accessories & Consumables, offering both standard devices and customized solutions.
Q
Do you support OEM & ODM services?
A
Yes. We provide OEM and ODM cooperation, including custom‑printed logo, personalized packaging and function adjustment according to your requirements.
Q
What certifications do your medical devices have?
A
Our products are manufactured complying with international medical standards. Relevant certificates can be provided for your market registration upon request.
Q
What is your normal production lead time?
A
Standard order lead time is 15‑25 working days after receiving your deposit. It will be confirmed according to your order quantity and customization requirements.
Q
What payment terms do you accept?
A
We usually accept 30% deposit, and the balance shall be paid before shipment. Other terms can be further discussed for large‑volume distributors.
Q
Which shipping options are available?
A
Sea freight, air freight and international express are all available. We can recommend the most cost‑effective solution based on your destination and schedule.
Q
Can you offer samples for evaluation?
A
Yes, sample orders are acceptable for quality and performance testing. Sample cost and freight will be charged.
Q
What after‑sales support can you provide?
A
We offer online technical guidance, operation training and spare‑parts support. Main units come with a warranty period, excluding consumable parts.
Q
Are your devices suitable for hospital and clinic clinical use?
A
Our devices are designed for real‑world clinical scenarios, widely used in hospitals, clinics and private medical institutions globally.
Q
Can we become your exclusive distributor in our region?
A
We welcome global distributor partners. Please send us your company background and market plan, we will discuss exclusive cooperation possibilities.
